Privacy

Last updated 11 September 2026.

Expando is a Mac app sold by High5 Labs LLC. It has no account, no server of ours, and no analytics. This page says exactly what the app does and does not do with your information, and what happens when you buy it.

What stays on your Mac

Your snippets, their abbreviations, labels, tags and notes are stored in ~/Library/Application Support/Expando as plain JSON files. So are your settings, your daily backups and the expansion log. We cannot read any of it. There is nowhere for it to go.

Expando watches keystrokes in order to notice its own abbreviations. What you type is held in memory in a 64-character buffer and is never written to disk, never transmitted, and discarded when the app quits. Expansion never happens in a password field, on the lock screen, or while another app has Secure Input on.

The expansion log records that a snippet expanded, in which app, by which mechanic, how long it took, and how many characters were involved. It never records the text of an abbreviation or an expansion. You can set how long it is kept, or clear it, in Settings.

Suggested snippets, if you turn the feature on, count repeated phrases in memory only. Nothing captured is written to disk, backed up or synced, and it is gone when Expando quits. Terminals, password managers, apps you have turned expansion off in, and anything typed while Secure Input is held are never watched at all.

The only times Expando uses the network

1. The update check. Expando asks our update feed whether there is a newer version. The request carries the version you are running and nothing else. Turn it off in Settings › Update.
2. Sync, if you turn it on. Either a folder on your Mac that some other service keeps in step, or your own iCloud account through Apple's frameworks. Your snippets go where you send them; they never come to us.
3. An AI snippet, while it is expanding. If you write a snippet that asks a model, the instruction goes to Anthropic or OpenAI with your own API key, on your own account. It happens only while that snippet expands. We have no key, no proxy and no visibility.

There is no telemetry, no crash reporting service, no advertising identifier and no analytics of any kind.

Buying

Purchases are handled by Paddle.com Market Limited, which is the merchant of record. Paddle collects your email address and payment details and handles tax; we receive your email address and an order reference so we can send your license key and answer support. We do not receive your card details. Paddle's privacy notice covers what they do with it.

Your license key is verified on your Mac with no network call. Expando does not phone home to check it, count your Macs, or report that you launched it.

Email

If you write to us, we keep the message so we can answer it. We do not add you to a mailing list.

Your choices

Everything Expando stores is a file you own, and you can read, move, export or delete it yourself. Deleting ~/Library/Application Support/Expando removes every trace of your library from the Mac. To have us delete a support email or your purchase record, write to support@expando.app.

Children

Expando is not directed at children under 13 and collects nothing from anyone.

Changes

If this notice changes in a way that matters, the release notes for that version will say so.

Who we are

High5 Labs LLC, 4030 Wake Forest Road, Ste 349, Raleigh, NC 27609, United States. support@expando.app.